Customers’ complaints

In accordance with Art. 10 Consumer Protection Act (NN 41/14) customers have the right to complain about the quality of our services in writing to:

Fikro d.o.o.
Lapotići 11
21214 Kaštel Kambelovac
or by e-mail:

When sending a complaint, please fill in the required information: name and surname of the person filing out the complaint and the exact address to which we can send a response. We will answer in written form within 15 days of receiving the complaint.


+385 98 98 98 111

Lapotići 11
21214 Kaštela, Croatia
Business Hours

Monday-Friday: 08:00 - 18:00


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